Download the PDF How Nokia designed what may be the best-selling cellular products on earth.
by Michael Specter

Frank Nuovo seems somehow out of place on the frosty streets of Helsinki. Not lost, exactly, and certainly not unhappy, but different. Surrounded everywhere by tall blonds, Nuovo is a short, dark, carefully assembled man who looks as if he might be Jerry Seinfeld's younger, slightly more credulous brother. Read more »